Luggage
Where possible, we recommend non-rigid suitcases as these are easier to store within your cabin.
Air-conditioning
All A-ROSA vessels are air-conditioned throughout, with individual climate control in each cabin.
Itinerary changes
On rare occasions, the Captain may need to alter the Cruise Itinerary. If this happens, the Cruise Manager will keep passengers informed.
Special requirements
If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.
Tipping
Tipping is not compulsory, but from experience we know that many passengers like to leave gratuities for the crew. At the end of the cruise you will find a tip box for the entire crew at the reception and the suggested amount is five Euros per guest per day. Of course, you are free to tip individual crew members at any time, should you wish.
Optional shore excursions
Optional excursions are available on all cruises. If the number of bookings needed to operate any excursion is not reached, the excursion may be cancelled.
Dress code
The dress code on board and ashore is comfortable and casual; we recommend that you bring sturdy footwear for excursions. For the restaurant we recommend smart casual dress. Please remember to bring warmer clothes for evenings out on deck.
Wi-Fi
Wi-Fi is provided free of charge in accordance with A-ROSA's conditions of use. You can request a login and password from reception. Internet reception is limited and will vary from location to location.
Pool
A heated pool can be found on the sun deck of the following ships: A-ROSA DONNA, FLORA, SILVA and STELLA.
Whirlpool
A heated Whirlpool can be found on the following ships: A-ROSA AQUA, and VIVA.
Foreign Office travel advice
Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.
Disabled guests and guests in need of assistance
All ships have stairs, are not equipped with lifts, and may not be suitable for passengers with restricted mobility. Wheelchairs cannot be used on board.
Cabin facilities
In your cabin you will find a safe installed in the wardrobe, a hairdryer, bathrobes and slippers, insect screens and pool towels. The power supply in your cabin is 220 V/50 Hz. All sockets are European two-pin, meaning you will need to bring an adapter.
Drinking water
The water on board is potable and bottled water is provided in your cabin.
About A-ROSA
A-ROSA is a German based river cruise company. You’ll find a European vibe on board, with a mix of international guests and crew along with a welcoming atmosphere. While many guests are German-speaking, English is widely spoken on board, all announcements will be done in both German and English, you’ll have everything you need to feel right at home. It’s a great way to explore Europe with a bit of local flavour.
Terms and conditions
Offers valid on new 2025-26 A-ROSA river cruise bookings made from 9:00am 10th April 2025 to 31st July 2025 inclusive, and cannot be retrospectively applied to bookings already confirmed. All offers are subject availability and may be withdrawn without notice at any time. Discount amounts are already included in advertised fares, these may vary on selected departures, are not combinable with any other offers and apply to full-paying passengers only. These offers do not apply to any other Newmarket Holidays products. Cruises are provided by A-ROSA river cruises. A-ROSA river cruises reserves the right to cancel, change or amend any cruise at short notice. Holidays booked with Newmarket Holidays are financially protected in accordance with ABTA, ATOL & ABTOT regulations. Newmarket Holidays Limited is a company registered in England and Wales. Registered number: 02238316.