Hotel transfer times

The transfer time from the airport to the hotel is approximately 30 minutes.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Go Explore Heritage Card

Your card offers five days unlimited travel on the Manx Steam Railway, Manx Electric Railway, the Snaefell Mountain Railway and the Douglas Horse Trams (when operating - typically between 30th April and 30th October, with some rest days), plus admission to Manx National Heritage's sites and museums.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. Please note that this holiday is not recommended for customers with limited mobility, as there are steps to get on and off the trains. The Mannin Hotel is the most accessible hotel that we feature. It has a ramp to reception, lifts and - on a request basis - accessible rooms.  

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Changes to your hotels

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.

Train journeys

In the unlikely event of a steam locomotive breaking down and/or being unavailable on the Isle of Man Steam Railway, we reserve the right to substitute the engine with a diesel locomotive.

Travelling to Europe

Rules may have changed since you last travelled to European Union countries as well as Iceland, Liechtenstein, Norway and Switzerland. The following are useful guidelines which will help you prepare for your next adventure. You do require government issued passport to travel.

Names - It is very important that all passenger names are exactly as per your passport although we do not require middle names.

Passport - Your passport must meet two requirements to travel to an EU country and to Switzerland, Norway, Iceland and Liechtenstein. It must be: Less than 10 years old on the day you return home (please check the "date of issue") and valid for at least 3 months after the day you return home (please check the "expiry date").

Visa - You do not need a visa for short trips to most EU countries, Iceland, Liechtenstein, Norway and Switzerland. You’ll be able to stay for up to 90 days in any rolling 180-day period.

European Travel Information & Authorisation System (ETIAS) - Due to commence in 2025, all citizens of the United Kingdom will require a ETIAS electronic form completed prior to their arrival into the EU and Schengen member countries. The cost for this travel authorisation will be €7.00 per person with exceptions for under 18’s and over 70’s. The latest information and further details can be found at www.etias.com.