Hotel transfer times

The transfer time from the airport to your hotel is approximately 45 minutes.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Viewing the Northern Lights

Please note that the Northern Lights are a natural phenomenon and therefore we cannot guarantee that you will be able to view them during your visit. The order of the itinerary may change in order to give you the best chance of experiencing them.

Passports and visas

You will need a full 10-year British Passport (valid for a further 6 months on return to the UK) for this holiday. Children require their own passport. Holders of non-British Passports may need a visa. If you are in any doubt, please contact both the Iceland Embassy on 020 7259 3999 and the airline prior to departure, as information can change. We cannot except liability if you are refused entry because of invalid documents.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Foreign Office Travel Advice

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Travelling to Europe

Rules may have changed since you last travelled to European Union countries and Iceland, Liechtenstein, Norway and Switzerland. The following are useful guidelines which will help you prepare for your next adventure. Note that these new rules do NOT apply when travelling within the United Kingdom or to the Channel Islands, the Isle of Man or the Republic of Ireland. You do require government issued ID when travelling by air though.

Names - It is very important that all passenger names are exactly as per your passport although we do not require middle names.

Passport - Your passport must meet two requirements to travel to an EU country and to Switzerland, Norway, Iceland and Liechtenstein. It must be: Less than 10 years old on the day you return home (please check the "date of issue") and valid for at least 3 months after the day you return home (please check the "expiry date").

These rules do not apply to travel to Ireland where you can continue to use your passport as long as it’s valid for the length of your stay.

Visa - If you’re a tourist, you do not need a visa for short trips to most EU countries, Iceland, Liechtenstein, Norway and Switzerland. You’ll be able to stay for up to 90 days in any rolling 180-day period. Different rules will apply to Bulgaria, Croatia, Cyprus and Romania; if you visit these countries, visits to other EU countries will not count towards the 90-day total. Travel to Ireland will not change and stays there will not count towards the 90-day total.

European Travel Information & Authorisation System (ETIAS) - Commencing in 2023, all citizens of the United Kingdom will require a ETIAS electronic form completed prior to their arrival into the EU and Schengen member countries. The cost for this travel authorisation will be €7.00 per person with exceptions for under 18’s and over 70’s. The latest information and further details can be found at www.etias.com.

Border Control - At border control, you may need to show proof of your return journey - your travel documentation issued by us will be sufficient for this. You will also need to use separate lanes from EU, EEA and Swiss citizens if manual checks are required.

Healthcare Cover - You should always get appropriate travel insurance with healthcare cover before you go abroad which covers pre-existing conditions. You should understand the terms and conditions of your travel insurance and be happy with its cover for healthcare and travel disruption. Newmarket sell a comprehensive travel insurance policy. Ask our travel consultants for more information.

You should also apply for a UK Global Heath Insurance Card (GHIC) which lets you get urgent state healthcare in Europe at a reduced cost or sometimes for free. Note GHIC is only valid in EU countries and not in Iceland, Liechtenstein, Norway and Switzerland.

Terms and conditions

Terms and Conditions: 10% discount applies to specific holidays and tours only. All other holidays and tours will have a 5% discount applied. The Where wish-lists begin offer applies to new bookings only booked between 3 March 2023 and 2 May 2023 inclusive. The Offer does not apply to holidays with late availability pricing and excludes, Ocean Cruise, River Cruise, Andre Rieu events, Lapland and Wimbledon. This offer cannot be combined or used in conjunction with any other discount, promotion or concession. When booking a holiday as described above, prices shown will automatically have the 10% or 5% applied. The discount applies to your final holiday price (excluding holiday insurance) at the time of booking. The Offer is subject to availability and may be withdrawn at any time