Hotel transfer times

The transfer time from the train station to your hotel is approximately one hour.

The transfer time from the airport to your hotel is approximately one hour and 30 minutes.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Changes to your hotels

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents.

Foreign Office Travel Advice

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

Terms and conditions

BONUS50 TERMS: This offer applies to UK and European air-inclusive holidays. The offer is available on new bookings made between 1st and 30th September (inclusive) only. This offer does not apply to holidays with late availability pricing, Lapland day breaks and Wimbledon packages. Offer excludes Wimbledon packages, Lapland Santa Experience Day Trips and Late Deals. Prices shown when booking do not include the discount. The £50 per person discount will be applied to your booking once the promo code BONUS50 has been entered, and will be confirmed before purchase. The discount applies to your final holiday price (excluding insurance if selected) at the time of booking. This offer is subject to availability and may be withdrawn at any time.