Terms and conditions
This 5% Discount and Free Gift offer applies to new bookings on air-inclusive and A-ROSA river cruise holidays (including tour-only and Eurostar packages) made between 2nd January and 17th February 2020 inclusive (only). Offer excludes all departures with late-availability pricing, the Lapland Santa Experience Day Trip and all Wimbledon packages. Prices shown when booking do not include the discount, which will be applied to your booking once the correct promo code (WINEFIVE or HAMPERFIVE) has been used and will be confirmed before purchase. The discount applies to your final holiday price (excluding holiday insurance) at the time of booking. Your chosen gift will be dispatched within 30 days of your holiday return date. If you cancel your holiday, your free gift and travel pillow will not be dispatched. One free gift plus one travel pillow per booking. No cash equivalent can be given. Newmarket Holidays reserves the right to supply a gift that is different to that shown for promotional purposes, but guarantees that the gift value will remain the same. Free gifts are not available on bookings with postal addresses in the Channel Islands. The Free Wine gift is available to over-18s only. Your Free Travel Pillow will be dispatched in March, before you travel. By choosing a free gift you are agreeing that you will provide a valid address and will allow us to send this, and any other necessary data, to the free-gift supplier for the sole purpose of fulfilling the order of the free gift. The gift supplier will not use this information for any other purpose. Newmarket Holidays will use this data in accordance with our Privacy Policy. Offers are subject to availability and may be withdrawn at any time. The terms and conditions in our Booking Conditions do not apply to any matters concerning the provision of the free gift.
Hotel transfer times
The transfer time to Lake Garda is approximately three hours from Milan and Venice airports, and one hour from Verona Airport.
Special requirements
If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.
Entrance fees
Since some attractions visited offer free admission to visitors at certain times of year, we do not include entrance fees. These will be payable locally where applicable. This applies to excursions that are included in the price of your holiday and to excursions booked as optional extras.
Combining hotel transfers
We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.
Meals in Italy
Guests on half-board arrangements will be served a three-course evening meal, and can expect a first course of traditional pasta or soup, a main meat or fish course accompanied by one or two types of vegetable, and a simple dessert of fruit, cake or Italian ice cream. Breakfasts will usually consist of bread rolls, jam, cereal, ham, cheese, fruit juice, tea and coffee. Menus will vary from hotel to hotel, but choice will be more limited than in a normal restaurant. In some instances, individual guests who have booked with the hotel independently may be offered a different menu from those who are staying at the hotel as part of a package tour.
Disabled access
The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.
Italian hotel room tax
Some regions of Italy have introduced a room tax of between 1€ and 3€ per person per night, payable directly by the guest to the hotel on check-out. You will be advised by your tour manager in resort if a particular hotel is implementing this charge.
Airport development fees
An Airport Development Fee has been introduced at a few UK Airports. You will be required to pay this charge at the following airports prior to checking in for your flight: Blackpool, Durham Tees Valley, Newquay and Norwich. The amount varies from airport to airport, but it is generally between £5 and £10 per person. Please visit the airport's website for further information.
Itinerary changes
Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.
Foreign Office Travel Advice
Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.